Refund Policy

At Cereal Junction, we strive to provide our customers with the best possible experience. However, we understand that circumstances may arise where you may need to request a refund. Please review our refund policy below for more details

Refund Eligibility

Refunds will only be issued for damaged or defective products (not because of reasons such as cereal flavor or taste preferences)
To be eligible for a refund, you must contact us within 7 days of receiving your shipment and provide photo evidence of the damaged or defective product.

Refund Process

Once your refund request is received and approved, we will initiate the refund process.
Refunds will be issued to the original payment method used for the purchase.
Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or credit card issuer.

Returning Products

In some cases, we may request that you return the damaged or defective product to us.
If a return is required, we will provide you with a prepaid shipping label to facilitate the return process.

How to Request a Refund

To request a refund, please contact our customer support team at hello@cerealjunction.com with your order number and details of the issue.
Include clear photos of the damaged or defective product in your refund request.

Non-Refundable Items

Subscription fees and shipping charges are non-refundable.
We do not offer refunds for dissatisfaction with product flavors or preferences.

Additional Information

We reserve the right to refuse refunds for products that are not damaged or defective, or for refund requests made outside of the 7-day window.
If you have any questions or concerns about our refund policy, please contact us at [contact email].

By subscribing to our service and making a purchase, you agree to abide by the terms of our refund policy. We appreciate your understanding and cooperation in adhering to these guidelines. Thank you for choosing Cereal Junction!